An experienced professional with a solid background in devising IT solutions for improved business efficiency and bespoke client-facing services. A great communicator who pay special attention in finding the right solution for difficult problems. Highly motivated and currently seeking a challenging position in the IT industry.
1. Identify Client needs and develop customized solution; this involves understanding primary objectives and implementing solutions to established budget.
2. Research potential news clients and pitch individual project management solutions for a range of IT advisory and private investment businesses.
3. Provide remote support and on-site technical training for bespoke database clients.
4. Demonstrate strong interpersonal skills, including the ability to liaise effectively with fellow team members to anticipate technical limitations and glitches and effect smooth system deployments.
5. Provide written reports and give products presentations to clients for the explanation of system solutions and potential business impacts.
1. Liaise with the CRM manager when designing and developing promotional campaigns which will engage the business target audience.
2. Generate reports which highlight the strengths and weakness of each campaign and utilize this information when devising future campaign
3. Optimise the customer database in order to carry out market segmentation efficiently
4. Constantly be on the look-out for any new business opportunity and have ‘finger on the pulse’ with regards to any industry developments or latest trends
5. Provide excellent customer journeys in order to build a legion of loyal customers